Client servicing is at the core of our business. We understand that accurate delivery is as important as producing an impressive design. This is what client servicing means to us:
- Understanding the brief
- Developing the brief where necessary with the client
- Planning projects in advance
- Presenting excellent work
- Making feedback easy
- Being accurate when fulfilling feedback and requests
- Checking back amendments
- Being transparent at all times
- Providing updates regularly
- Providing achievable timings
- Ensuring that even the smallest details are
- considered and addressed
- Returning calls timeously
- Approval of functional specifications
- Approval of the design concepts
- Creation and insertion of initial content
- Approval of working job
- Client training, if necessary, and handover
We work closely with you throughout the project to ensure we constantly meet and exceed your expectations.